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Privacy Policy
Privacy Policy
Your privacy is important to us. This policy explains how Vivah Services collects, uses, and protects your personal information.
Last updated: December 31, 2024
Quick Overview
Data Protection
We use industry-standard encryption
No Third-Party Sharing
Your data stays with us
Transparent Processing
Clear consent for all data use
Full Control
Delete or modify data anytime
Information We Collect
Personal Information
- Identity Information: Name, date of birth, gender, father's name, address
- Contact Information: Phone number, email address, postal address
- Documents: ID proofs, certificates, photographs for verification
- Marriage Details: Partner information, ceremony preferences, witnesses
Technical Information
- Device Information: IP address, browser type, device model
- Usage Data: Pages visited, time spent, feature usage patterns
- Location Data: General location for service delivery (with consent)
How We Use Your Information
Service Delivery
- • Process marriage registrations
- • Generate digital certificates
- • Facilitate video call ceremonies
- • Provide legal consultation
- • Enable Qazi officer booking
Platform Improvement
- • Enhance user experience
- • Develop new features
- • Prevent fraud and abuse
- • Ensure platform security
- • Provide customer support
Data Security & Protection
Technical Safeguards
- • 256-bit SSL/TLS encryption
- • Secure cloud infrastructure
- • Regular security audits
- • Access control systems
- • Data backup and recovery
Operational Security
- • Employee background checks
- • Confidentiality agreements
- • Limited data access policies
- • Regular training programs
- • Incident response procedures
Your Privacy Rights
Access & Portability
Request a copy of your personal data in a commonly used format
Correction & Updates
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal requirements)
Consent Withdrawal
Withdraw consent for data processing where applicable
Data Retention
Legal Compliance
Marriage records and certificates are retained as per Indian legal requirements. Personal data for inactive accounts is deleted after 3 years unless legally required to retain.
Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
privacy@vivahservices.com
+91 9999999999
Vivah Services Private Limited
Privacy Office, Tech Tower, Sector V
Salt Lake City, Kolkata 700091, West Bengal, India
Salt Lake City, Kolkata 700091, West Bengal, India