Terms of Service
These terms govern your use of Vivah Services platform and outline the rights and responsibilities of all parties.
Important Notice
By accessing and using Vivah Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our platform.
Service Overview
Vivah Services is a comprehensive digital platform that facilitates marriage-related services including but not limited to:
User Responsibilities
Account Requirements
- Must be 18 years or older to create an account
- Provide accurate and complete information during registration
- Maintain confidentiality of login credentials
- Update information promptly when changes occur
Acceptable Use
Permitted Activities
- • Legitimate marriage-related services
- • Accurate information sharing
- • Respectful communication
- • Legal compliance
Prohibited Activities
- • Fraudulent information
- • Harassment or abuse
- • Illegal activities
- • System manipulation
Payment Terms
Service Fees
- • Most core services are provided free of charge
- • Premium services may require payment as clearly indicated
- • Marriage certificate generation: ₹99 (including processing)
- • All fees are inclusive of applicable taxes
Payment Processing
- • Secure payment through integrated gateways (Razorpay)
- • Multiple payment methods supported
- • Instant payment confirmation and receipt
- • Refunds processed as per refund policy
Service Availability
Platform Uptime
We strive for 99.9% uptime but cannot guarantee uninterrupted service due to maintenance, updates, or technical issues.
Service Limitations
Services are subject to availability of Qazi officers, technical infrastructure, and compliance with local regulations.
Intellectual Property
Platform Content
All content, features, and functionality of Vivah Services including but not limited to text, graphics, logos, icons, images, audio clips, and software are owned by Vivah Services and protected by copyright, trademark, and other intellectual property laws.
User Content
Users retain ownership of content they submit but grant Vivah Services necessary rights to provide services. Users are responsible for ensuring they have rights to submit all content.
Limitation of Liability
Important Disclaimer
Vivah Services provides a platform to facilitate marriage-related services but does not guarantee legal validity in all jurisdictions. Users are responsible for ensuring compliance with local laws.
Our liability is limited to the amount paid for specific services. We are not liable for indirect, incidental, or consequential damages.
Account Termination
User Termination
- • Users may delete their account at any time
- • 30-day grace period for account recovery
- • Completed services remain valid
- • Personal data handled per privacy policy
Platform Termination
- • We may suspend accounts for policy violations
- • Notice provided except in severe cases
- • Right to appeal termination decisions
- • Refunds provided for unused services
Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising from the use of our services will be resolved through the courts of Kolkata, West Bengal, India. We encourage users to contact us directly to resolve any issues before pursuing legal action.
Contact Information
For questions about these Terms of Service or to report violations:
Salt Lake City, Kolkata 700091, West Bengal, India