Terms of Service

Please read these terms and conditions carefully before using our marriage registration services.

Last updated: September 6, 2024

1. Agreement to Terms

By accessing and using Vivah Services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your relationship with Vivah Services operated by our company. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Services

Vivah Services provides digital marriage registration services including:

  • Online marriage registration and certificate generation
  • Digital certificate verification with QR codes
  • Document upload and processing services
  • Video verification calls with authorized officers
  • Legal consultation for divorce proceedings
  • Customer support and guidance

All services are provided in accordance with Indian marriage laws and regulations.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and up-to-date information
  • Submit genuine and legally valid documents
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of your account credentials
  • Not misuse or abuse the platform in any way
  • Respect the privacy and rights of other users

4. Payment Terms

Payment terms for our services:

  • All payments must be made in advance before service delivery
  • We accept payments via credit/debit cards, UPI, and net banking
  • All prices are inclusive of applicable taxes
  • Refunds are available as per our refund policy
  • Additional charges may apply for rush processing

5. Privacy & Data Protection

We are committed to protecting your privacy and personal information:

  • We collect only necessary information for service delivery
  • All data is encrypted and stored securely
  • We do not share personal information with third parties without consent
  • You have the right to access, modify, or delete your data
  • We comply with applicable data protection laws

6. Intellectual Property

All content, features, and functionality of our platform are owned by Vivah Services and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our written consent.

7. Limitation of Liability

Vivah Services shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays caused by government processes or third parties
  • Issues arising from inaccurate or incomplete user information
  • Technical failures beyond our reasonable control
  • Changes in government laws or procedures

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

legal@vivahservices.com
+91 98765 43210
Mumbai, Maharashtra, India

10. Updates to Terms

We reserve the right to update these Terms of Service at any time. We will notify users of any material changes via email or platform notifications. Continued use of our services after such changes constitutes acceptance of the new terms.

Ready to Get Started?

Now that you understand our terms, begin your marriage registration journey